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Training the Workforce

of the Future

Right now, more than 627,000 tech jobs are going unfilled.

Jobs in this field are only expected to grow, but workers’ skills aren’t keeping pace. To help everyone thrive in the jobs of tomorrow, tech is leading the effort to train and retrain workers to adapt their skills for jobs in automation, advanced manufacturing and computer science.

As part of that effort, tech is partnering with universities, professional organizations and community groups to make sure that no matter where they are in their career, workers can access the training they need for high-skilled, good-paying jobs.

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Toyota's Advanced Manufacturing Technician (AMT) Program combines classroom instructions with on-site experience in advanced manufacturing, helping to prepare the future workforce. Toyota partners with community colleges and universities across ... Read More

Toyota's Advanced Manufacturing Technician (AMT) Program combines classroom instructions with on-site experience in advanced manufacturing, helping to prepare the future workforce. Toyota partners with community colleges and universities across the country, as well as other employers, to guide the program. On a local level, the program is offered through a Federation for Advanced Manufacturing Education (FAME) chapter consisting of a group of employers, school partners, and connected K-12 school system providers. Students earn an hourly wage during work at their sponsoring employer and are able to graduate with no college debt. After graduation, 90 percent of students proceed directly to full-time work, and there are additional pathways for students who want to obtain bachelor’s and master’s degrees. Since 2010, over 600 students have graduated from the program nationwide.

Alex Mukasa

It was time for Alex Mukasa to quit his day job. Working for a law firm in Boston, Alex had gotten tired of sitting behind a desk all day, starting at a computer screen in a dimly lit room. “I wasn't feeling interested or intellectually stimulated anymore,” he said.

But when he learned about Toyota’s Advanced Manufacturing Technician (AMT) Program, Alex realized something. “I saw that I had an opportunity to have a job that was hands-on,” he said. “A job where I could move around.”

Through AMT, Toyota paid Alex to obtain a two-year associate degree in manufacturing. The program provided Alex an opportunity to acquire new skills and change careers without taking on additional debt. In partnership with regional community colleges nationwide, AMT provides a functional model for a highly educated, highly skilled workforce of the future.

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Information technology (IT) support is a dynamic, fast-growing field which is projected to grow 11 percent between 2016 and 2026 — faster than the average of all other occupations. The Bureau of Labor Statistics reports the median salary at ... Read More

Information technology (IT) support is a dynamic, fast-growing field which is projected to grow 11 percent between 2016 and 2026 — faster than the average of all other occupations. The Bureau of Labor Statistics reports the median salary at $52,000 and in the U.S. alone, there are currently 150,000 open IT support roles. To ensure individuals have the skills needed to fill these in-demand jobs, Google launched its IT Support Professional Certificate, training program to prepare anyone for an entry-level job in IT support in only eight months. The program, hosted on Coursera, seeks to level the playing field for all interested applicants to enter the IT field by offering scholarships and full financial aid to overcome any potential barriers, including collaborating with non-profit partners who specialize in working with refugees, veterans, or members of low-income households. In its first year, thousands of individuals from across the country have completed the program.

Daniel Anderson

When Daniel Anderson’s fiancé got her first teaching job in Grand Island, Nebraska, he left college and moved to Nebraska so they could be together. Despite the “beautiful state of mind” living in Nebraska gave him, he struggled to find a job in his new town without a college degree.

Though he eventually landed a job as a night shift security officer at the local college, Daniel found himself longing for more. Disillusioned with his current employment prospects, Daniel yearned to work in the IT field, where his true passion lay. His love of computers and technology led his friend to suggest he search for the Google IT Support Program. After a quick Google search, Daniel enrolled and finished the training in just five months.

Not long after that, he received an email for a job opening on Central Community College’s IT team. His Google credentials helped Daniel stand out among other candidates and piqued the interest of his employers.

With the Google IT Support Program, Daniel was given an opportunity to kickstart his career in IT, working as an IT Support Specialist. “I love my new job,” he says. “I think one of the most validating things in the world is recognizing you’ve helped someone.”

Today, Daniel is doing what he loves, and can spend more time with his fiancé thanks to his flexible hours. “It’s wild that I can claim that I’m doing what I love, but I also have more time to spend with the people I love,” Daniel states.

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The Adobe Digital Academy, launched in 2016, serves as an alternative and accelerated pathway into tech careers for candidates from nontraditional backgrounds. Through the program, Adobe sponsors scholarships and living stipends for career switchers ... Read More

The Adobe Digital Academy, launched in 2016, serves as an alternative and accelerated pathway into tech careers for candidates from nontraditional backgrounds. Through the program, Adobe sponsors scholarships and living stipends for career switchers to attend a three-month web development bootcamp. Bootcamp graduates have the opportunity to interview for a technical internship at Adobe, and after the internship, many go on to full-time entry-level software engineering roles. During the Digital Academy, candidates are supported by a system of mentors, ongoing feedback and a close community of fellow participants. The goal of the Adobe Digital Academy is to give participants the education, tools and opportunity they need to be hired full-time and succeed long-term, whether at Adobe or in the tech industry in general. So far, the program has provided 59 scholarships, with 80% of those candidates going on to technical internships at Adobe, and many being placed in full-time roles.

Archy Posada

Archy Posada, a graduate of Adobe Digital Academy who is currently an Adobe product manager, said the program changed his life. After being shot six times in Los Angeles, he left town ready to start a new life. “At that point I made the decision to move to San Francisco,” he says. “I drove up there without a job, without even a place to stay.” He spent several years job-hopping by day and teaching himself web development skills by night, until he stumbled upon a free web development tutorial that was actually part of an application for the Adobe Digital Academy. After finishing the tutorial, he was contacted by a recruiter who asked him to complete the actual application. Archy did, and, to his surprise, he was accepted into the program.

Adobe provided a scholarship and living stipend for Archy to enroll in a three-month web development bootcamp course. After his training, Archy moved on to the internship component of the program, working with one of Adobe’s product teams. Just two months into the three-month program, his entire team was so impressed that they advocated to keep him on permanently, and Archy was offered a full-time position with the team. “I’m working with an amazing team of people that believe in me and encourage me and empower me to develop and grow and challenge me every day,” Archy says. “This program was like an act of divine intervention for me.”

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IBM's Career Re-Entry Program trains technical individuals who are re-entering their careers. The program partnered with the Society of Women Engineers and iRelaunch through the STEM Re-Entry Taskforce to create a 12-week internship program, ... Read More

IBM's Career Re-Entry Program trains technical individuals who are re-entering their careers. The program partnered with the Society of Women Engineers and iRelaunch through the STEM Re-Entry Taskforce to create a 12-week internship program, beginning with a 3-day orientation on best practices for a successful career. Interns are placed at IBM, matched with a technical mentor and given challenging technical assignments, which provide an easier transition back to working full time and valuable work experience. Since 2016, 70 individuals have gone through the program and over 90 percent have been recommended for full time employment at IBM. The program has been so successful there are now pilots across the globe.

Priti Shah

Priti Shah had worked in tech for over 10 years. Throughout her career, she obtained a PhD, wrote software for 3D printers, automated testing for optical networks, and more. And then, unexpectedly, she took a step back. In Priti’s words, “I wanted to be the one to raise my children.”

She worried that deciding to have a family could have meant the end of her career. “I'm never going to be able to work as an engineer or software developer again,” she told herself. But, more than a decade later, her youngest son went off to college, and a friend directed her to IBM’s Tech Re-Entry Program. She soon became an apprentice in the program, where she was assigned a mentor and received the support she needed to get started again. Today, thanks to IBM, Priti works in quantum computing and builds code in C++ and Python. Speaking about her experience in the program, she said: “I feel like a rock star.”

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Microsoft’s Software & Systems Academy (MSSA) -- in partnership with Embry–Riddle Aeronautical University and St. Martin’s University -- provides transitioning service members and veterans with training in cloud computing, cybersecurity, database ... Read More

Microsoft’s Software & Systems Academy (MSSA) -- in partnership with Embry–Riddle Aeronautical University and St. Martin’s University -- provides transitioning service members and veterans with training in cloud computing, cybersecurity, database management and business intelligence training. Graduates of the program are then given the opportunity to interview for a full-time job at Microsoft or one of their hiring partners.

Solaire Brown

When Solaire Brown returned from her deployment in Afghanistan, she was nervous about her career prospects. After sustaining heavy injuries overseas, multiple surgeries had left Solaire unsure about what her place in the workforce would be.

That’s when she found out about Microsoft Software & Systems Academy (MSSA), an 18-week program directed at veterans and transitioning service members. MSSA provides training in critical skills such as intelligence administration, cybersecurity and cloud development. Its graduates go on to high-paying jobs in the tech industry.

“I feel like I have so many new opportunities at my fingertips,” said Solaire, who received seven job offers after her time in MSSA. “I have the ability to contribute.”

Solaire did her part for the country, and now companies like Microsoft hope to do their part for her.